Subject Matter Expert: UAVs & Drones


An exciting career opportunity currently exists for a Subject Matter Expert: UAVs & Drones based at the OPTRON Head Office in Centurion. The successful candidate will report to the Geospatial Segment Manager.


  • To research, develop and drive the UAV and Drone segment objectives to maximising segment growth, profitability, and customer satisfaction.
  • Drive Product marketing for UAV and Drone segment focused on demand for and adoption of product ambit through the OPTRON sales channel directed at new and existing customers.


Product Evaluation

  • Provide technical assistance to the New Business and Technology Manager to test and evaluate potential new products.
  • Engage with suppliers by actively participating in hardware and software Beta testing programs.

Order Generation

  • In collaboration with OPTRON Group sales representatives, consult with customers to explain complex issues and understand their technical needs.
  • Translate customer product, process, application and technical needs into effective, customised solutions.
  • Compile and present technical presentations to customers where required.
  • Support OPTRON Group sales representatives through demonstrations, technical proposals and quotations.

Order Fulfilment

  • Maintain agreed up stock levels for applicable products and advice Procurement when associate stock replenishment required (i.e. take ownership of the stock of Hardware and Software for you segment ambit)
  • Advise on quality control processes and procedures on all products/systems/technologies forming part of solution implementation before delivering to customer and ensure prompt delivery to customers.
  • Provide high level product training/support if the applicable product has not yet been integrated into the capacity/capability of the Technical Support Helpdesk.

Post Implementation Support

  • Lead team in diagnosing technical problems and determine most suitable and efficient solutions to resolve such problems.
  • Actively assist the Technical Support Helpdesk in resolving customer queries and provide technical solutions to resolve issues as they may arise.

Supplier Management

Maintain a sound relationship with all key suppliers on a technical level with regards to products.


Qualifications / Experience

  • Degree/diploma in surveying or relevant engineering fields.
  • Minimum of 5 years proven application engineering, surveying and solution implementation experience.
  • Experience in the Geospatial industry will be an advantage.

Skills / Knowledge

  • An advanced knowledge of OPTRON Group technologies and solutions.
  • Planning, organising and coordination abilities.
  • Ability to troubleshoot and test technical equipment.
  • Excellent presentation and communication skills (verbal & non-verbal).
  • Understanding of industry/applications/solutions/customer requirements.
  • Understanding of solutions implementation and service level support best practice.
  • IT proficiency (Knowledge of CRM software & Microsoft office)
  • Creative and innovative thinking.
  • Reasoning and critical thinking abilities.
  • Conceptual ability to analyse, interpret & offer customised solutions.
  • Problem solving ability.

Attitude /Approach

  • Accountability/Integrity in sales, expense & delegation issues.
  • Reliability regarding services offered/promised to customers.
  • Understanding the industry, market developments & needs.
  • Physical demands: As required to successfully perform the essential functions of this job.
  • Work environment: As required by performing the essential functions of this job.
  • Valid unendorsed driver’s license and own transport
  • Availability to travel and be prepared to be away from home on a regular basis.

OPTRON Core Values: Behavioural Competencies

  • Respect – have due regard for others & acknowledge our diversity
  • Integrity – doing the right thing, even when no-one is watching
  • Trust – have a firm belief in the reliability, truth and ability of others
  • Ownership – be accountable for our decisions and actions
  • Excellence – proudly committed to quality & success
  • Balance – work hard, play hard

REMUNERATION PACKAGE:       Market related remuneration and benefits

Should you be interested in this opportunity and meet the minimum requirements, please complete the form below or submit a detailed CV to 

Note: In accordance with the company’s Employment Equity Policy, preference will be given to Employment Equity candidates.

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