Service Centre

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OPTRON has a Service Centre that is certified to repair and service Trimble, Nikon and Spectra Precision survey and GIS equipment. Our Service Centre is service level 3 certified (the highest achievable level for a Service Provider). We have the infrastructure to ensure a quality service and total customer satisfaction. Our Service Centre is committed to reducing down time, improving productivity and maximizing return on investment.
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QUALITY

From the moment we receive your equipment, till the time you get it back, there is quality in everything that we do. Outstanding workmanship and meticulous attention to detail goes into each step of the service process. It’s what one would expect from a world-class Service Provider.

CUSTOMER CARE

We understand that your equipment is a business tool. Our job is to keep you working. The ability to complete the sales, support, service cycle is paramount to our operations. Customers are the heart of our business and we intend to leave them delighted with our exceptional service experience. We are serious about Service!

GENUINE PARTS

Our suppliers invest heavily in research, development and safety. They implement stringent quality control standards to ensure that your equipment has replacement parts that are reliable and durable. At Optron Service Centre, we keep a healthy inventory of genuine parts for Trimble, Nikon and Spectra Precision.

EXPERTISE

Our factory-trained technicians are highly skilled and know your equipment inside and out. They work with the latest diagnostic tools and have a wealth of experience. Optron’s technicians belong to the Trimble PSP (Preferred Service Provider) alliance. This alliance sets industry standards and best practices, ensuring that a device is always serviced or repaired to manufacturer’s specifications. Rather come to the experts.

 

* We offer free shipping to our Service Centre in Pretoria, for equipment dropped off at our Cape Town and Durban branches.

SERVICE REQUEST

 

EQUIPMENT

 

DELIVERY

  • An OPTRON Service Centre representative will contact you to confirm details and dates
 

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